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Managing Your Supplier Company Profile

Once a supplier's company profile is active in an Ionwave system, a user with the administrative role can make the following updates:

  • Update some company information
  • Add user accounts
  • Update commodities
  • Verify and update the W-9 form

To begin, select Supplier Company Profile using the Admin dropdown or in the Quick Links area (refer to the image below).

Admin dropdown and Quick Links area with the Supplier Company Profile option

Select the following tabs to make the changes you need:

Profile

You can edit and save company information on this tab. Thirty days after registration, you can no longer edit the Trade Name, Legal Name, and Tax ID Number fields. The agency where the supplier is registered must update these fields.

Address Book

Click the edit icon (pencil) to update a current address, or click the Add Address button to add another address. Click the delete icon to delete an address. The General/Corporate Address pulls from the information on the Profile tab, and you cannot delete it (refer to the image below).

Manage Addresses page with the Add Address button and a General/Corporate Address showing edit and delete icons.

Users

Administrators can edit current user information. Click the magnifying glass icon next to the user's name, make your changes, and click the Save button.

To add a new user, click the Add User button (refer to the image below).

Users tab with the Add User button above the user list.

W-9

This tab is only available if the agency collects W-9s. If the W-9 contains inaccurate data, a representative from the agency's Purchasing Office must change the information.

Once the agency makes the changes:

  1. Click the Update W-9 button.
  2. Provide a digital signature and date.
  3. Click the Save button at the top of the page.
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